Gambling is meant to be entertaining — a way to add excitement to a cricket match, a PSL final or a live casino session. When it stops being fun, it becomes a problem. 365pkt provides practical tools, clear information and direct support to help every player stay in control.
At 365pkt, we believe that every player in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — and across Pakistan — deserves a safe, transparent betting environment. We built our responsible gambling framework not as a legal checkbox but as a genuine commitment to the wellbeing of the people who use our platform.
Sports betting and casino games carry real financial risk. Placing a wager on Pakistan's next Test series or a PSL T20 clash is exciting — but excitement should never come at the cost of your financial stability, your relationships or your mental health. The tools and guidance on this page are here to make sure it never does.
Please read this page carefully. If any section resonates with your current situation, we encourage you to act on it immediately. Our support team is available 24/7 and can assist you in English or Urdu during peak Pakistan Time (PKT) hours.
Only bet what you can afford to lose
Never use money set aside for rent, bills, groceries or family obligations. Set a dedicated gambling budget in PKR and stick to it.
Gambling is not a way to earn money
Treat every rupee wagered as the cost of entertainment. The house always has an edge over the long run — no system or strategy changes that fundamental reality.
Never chase losses
Increasing your stakes to recover a loss is one of the most common and most dangerous patterns in problem gambling. If you are chasing, stop and take a break.
Balance gambling with other activities
Gambling should be one leisure activity among many. If you find yourself cancelling plans, skipping meals or neglecting work to gamble, that is a warning sign.
Never gamble when emotional or impaired
Decisions made when you are stressed, upset, tired or under the influence of alcohol or substances are rarely good ones. Log off and return when you are clearheaded.
365pkt gives you a full set of tools to set boundaries before you need them. These features are available directly in your account settings and take effect immediately or within a short cooling-off window.
Set a maximum daily, weekly or monthly deposit amount in PKR. Once you reach your limit, no further deposits will be accepted until the period resets. Reducing a limit takes effect immediately; increasing a limit requires a mandatory cooling-off period to protect you from impulsive decisions.
Cap the amount you can lose over a set time period. When your net losses reach the limit you have chosen, wagering is paused for the remainder of that period. This tool is especially useful during high-action events like PSL finals, ICC tournaments or major international football matches when the temptation to keep betting is strongest.
Decide in advance how long each gambling session should last. When your time is up, the platform will prompt you to review your activity and take a break. Keeping sessions short and deliberate is one of the most effective habits for maintaining a healthy relationship with gambling over the long term.
Set periodic on-screen reminders that display how long you have been playing and a summary of your wins and losses during that session. Reality checks break the flow of play and give you a factual snapshot of your session — making it easier to decide whether to continue or stop.
Take a structured break from gambling for a defined period — typically 24 hours, 7 days or 30 days. During a cool-off, you cannot log in to your account or place any bets. You can still access support and account information. A cool-off is ideal if you feel your gambling is becoming more frequent than you intended.
Request a full account closure for a minimum period of six months up to a permanent ban. Self-exclusion is the most powerful responsible gambling tool we offer. Once activated, it cannot be reversed during the exclusion period. Any funds held in your account at the time of exclusion will be returned to you through the withdrawal process.
You do not need to wait until gambling becomes a problem to use these tools. Setting limits from the moment you register is the smartest approach — it keeps your play enjoyable and your budget in check every time you log on, whether it is for a quick PSL bet from Lahore or an evening live casino session from Islamabad.
Navigate to the Responsible Gambling section within your account settings. All player-protection tools are grouped together for easy access on both desktop and mobile.
Select deposit limit, loss limit, session time limit or a combination of all three. Enter your preferred PKR amounts or time values. The platform will confirm your selections before they take effect.
Reductions take effect immediately. Increases to existing limits require a mandatory 24-to-72-hour cooling-off period — this delay is intentional and cannot be waived. You will receive a confirmation email to [email protected] once any limit change is finalised.
This is a visual example only. Your actual limits and usage figures are shown in your account dashboard after you log in and configure your responsible gambling settings.
Problem gambling rarely announces itself clearly. It tends to develop gradually — and by the time a person recognises that their gambling has become harmful, the financial and emotional consequences can already be significant.
The warning signs listed here are not a clinical diagnosis. They are practical indicators that gambling may be moving beyond entertainment into something that requires attention and support. If several of these apply to you, please use our self-exclusion tool or contact our support team immediately.
You regularly exceed the PKR budget you set before a session and find yourself making additional deposits to continue playing after losses.
After a losing session — whether on a cricket bet, a PSL accumulator or a live casino game — you feel a strong urge to keep betting until you recover your losses, regardless of the time or money involved.
Family members, friends or colleagues have expressed concern about the time or money you spend gambling, or you have lied to them about the extent of your activity.
You have used money intended for rent, utilities, groceries, school fees or other essential household expenses in Karachi, Rawalpindi or elsewhere to fund gambling activity.
You turn to betting or casino games when you feel anxious, depressed, bored or overwhelmed, using gambling as a coping mechanism rather than a form of entertainment.
You have tried to cut back or stop gambling on multiple occasions but found yourself returning, often with larger stakes than before, despite a genuine desire to change your behaviour.
You have taken out a personal loan, borrowed from family or friends, or used credit facilities specifically to fund gambling — a clear indicator that gambling expenditure is no longer within your means.
Answer honestly to the questions below. This is not a clinical tool — it is a personal reflection exercise. If you find yourself agreeing with three or more of these statements, we strongly encourage you to activate one or more of the player-protection tools available in your 365pkt account, or to contact our support team.
I have gambled for longer than I intended on more than one occasion in the past month.
I have felt restless, irritable or anxious when trying to reduce or stop gambling.
I have missed work, study or family commitments because of time spent gambling.
I have deposited more than PKR 5,000 in a single session after telling myself I would stop at PKR 1,000 or PKR 2,000.
Gambling has caused arguments or tension with someone I live with or care about.
I feel a strong need to win back money I have lost before I can feel okay about stopping.
Self-exclusion is the most decisive responsible gambling action a player can take. It is designed for people who recognise that their gambling has reached a point where the only effective solution is a complete and mandatory break from the platform.
Once you activate self-exclusion on 365pkt, your account will be locked immediately. You will be unable to log in, place bets, access casino games or make deposits for the full duration of the exclusion period. Any balance remaining in your account at the time of exclusion will be processed for withdrawal to your registered payment method.
Self-exclusion is not a sign of weakness — it is one of the most responsible and courageous decisions a player can make. We process every self-exclusion request immediately and without question.
Choose the exclusion period that is right for your situation. All options are available through your account settings or by contacting our support team directly.
Minimum self-exclusion period. Suitable for players who need a significant structured break but plan to return to responsible play after a defined period of recovery.
A full calendar year away from gambling. Gives you time to rebuild financial stability and address any underlying issues with the support of family, friends or professionals.
For players who need a long-term commitment. After five years, you may request reinstatement, which will be subject to a thorough review and mandatory responsible gambling checks.
A lifelong ban from 365pkt. This option is irreversible. If you know that gambling poses a serious long-term risk to your wellbeing, permanent exclusion is the right choice.
Whether you need to talk, need tools to regain control, or need guidance for someone you care about, support is available at every level. All contact details are plain text — not clickable links .
Our support team is available around the clock, every day of the year. We can help you activate any responsible gambling tool, process a self-exclusion request or simply talk through your concerns.
Email: [email protected] Live Chat: 24/7 in-app Urdu support: Peak PKT hoursGamCare is one of the leading international organisations providing information, advice and support for anyone affected by gambling harms. Their resources are available online in multiple languages.
Website: gamcare.org.uk (type address into your browser)A global fellowship of men and women who share their experience, strength and hope with each other to solve their common problem and help others recover from a gambling disorder.
Website: gamblersanonymous.org (type address into your browser)If gambling-related stress is affecting your mental health or you are in emotional distress, Befrienders Worldwide provides confidential emotional support through a global network of volunteers.
Website: befrienders.org (type address into your browser)365pkt operates on a strict 18-and-over policy, or the higher minimum age required by the applicable operator licence jurisdiction. We take underage access extremely seriously and have multiple verification layers in place to prevent minors from registering or playing.
If you share a device with younger family members in your household — whether in Karachi, Peshawar, Multan or anywhere else in Pakistan — please take practical steps to ensure that they cannot access your 365pkt account or any other gambling platform.
If you believe that a minor has accessed a gambling platform — including 365pkt — please contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.
Use strong, unique passwords
Never share your 365pkt login credentials with anyone. Use a password that family members cannot guess, and enable two-factor authentication on your account.
Secure your devices
Use PIN locks, fingerprint authentication or face recognition on any phone or tablet that has your gambling apps or browser sessions saved. Never leave a logged-in session unattended.
Use parental control software
Third-party parental control tools can block gambling websites at the network or device level. Search for "parental controls" in your device settings or app store for options available in Pakistan.
Talk openly with young people
Age-appropriate, honest conversations about gambling risks are far more effective than restriction alone. Help young people understand that gambling is an adult activity with real financial consequences.
🔞 18+ Only — 365pkt is strictly for adults aged 18 and over, or the higher minimum age required by the applicable licence jurisdiction. Underage gambling is illegal and harmful. If you are under the required age, please leave this site immediately.
The best betting experience is one you are fully in control of. Set your limits, use your tools and enjoy Pakistan cricket, PSL action and live casino at your own pace — safely and within your means.
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